Mooove Over Competitors: Finish Thompson Pumps Prove Ideal for Milk Factory Operations
Once upon a time, there was a leading dairy processor in Vietnam. They searched near and far for reliable pumps for their operations. And they made an important discovery: not all pump brands could meet their needs.
Like Goldilocks, they tried several options, but it was only when True Milk Mega Factory discovered Finish Thompson’s AODD Pumps, did they find a solution that was “just right.”
Three features were key:
- Long-term reliability – When you’re pumping large volumes of chemicals, water, and dairy products, you need pumps you can count on. Downtime is costly. Maintenance is costly. True Milk Mega Factory found that Finish Thompson pumps are less prone to failure. By installing Finish Thompson’s AODD Pumps, they could reduce expenses for spare parts, down-time, and overall operations.
- Simple construction – Fewer parts means fewer repairs, less maintenance, and a pump that is less prone to fail. AODD pumps offer a streamlined design that minimizes costs and maximizes performance.
- FDA compliance – Other manufacturers offer similar pumps, but they could not provide the same options that are FDA compliant.
“The factory used AODD pumps for more than a year without any issues,” reports Sieng Huynh, Finish Thompson Regional Sales Manager. “They are happy with our pumps’ easy installation and simple operation.”
In fact, decision-makers at True Milk Mega Factory were so impressed with Finish Thompson pumps that they are now using more than six Finish Thompson pumps, and they’ve decided to install more AODD pumps at their other factories. In total, the company has replaced three competitors’ pumps with Finish Thompson products.
“The bottom line is, we have strong advantages over other brands,” explains Huynh. “With a better price and better max flow rate, we beat out the competition. Add to that our lower cost of ownership, easy maintenance, and FDA certificate, and you have pumps that are perfect for these operations.”
Happily Ever After
The dairy managers found the solution they needed – but the company’s story doesn’t end there. As a global leader, Finish Thompson has a worldwide distribution network. The company partners with service providers to ensure customer needs continue to be met.
“Our distributor in Vietnam, Thai Khuong Service, is providing routine inspection services, operating instructions, and equipment condition assessment assistance,” notes Huynh.
Leaders at True Milk Mega Factory remain happy with the performance and service delivery they’ve found at Finish Thompson. “It’s simple,” Huynh says. “Our pumps reduce headaches and increase profits.”
Finish Thompson provided such a happy ending that the company is ready for a sequel. They plan to explore Finish Thompson’s mag-drive and drum pump offerings for other applications.
Stay tuned for more happily-ever-afters, as Finish Thompson continues pumping solutions for the food and beverage industry.